Privacy statement & security

This Privacy Statement is used by Travel-Connectivity B.V trading under the name InternationalSIM

Privacy-sensitive data is processed via the InternationalSIM website. This data is called personal data. We consider careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Any adjustments and/or changes to the website may lead to changes in this privacy statement.

In our processing we adhere to the requirements of the privacy law. This means, among other things, that we:

  • clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • trying to limit our collection of personal data to only the personal data necessary for the stated purposes
  • ask you first for explicit permission to process your personal data in cases where your permission is required;
  • take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
  • respect your right to provide, correct or delete your personal data at your request

In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this statement carefully.

Use of personal data

When using our website, you leave certain information with us. That may be personal data. Personal data is collected by us in various ways. For example, you can order items via our website, where we ask you to provide us with some personal data to complete the order.

You can also create an account on our website to gain insight into your orders and to keep track of your wish list. Personal data is also collected when viewing our website on various devices such as a smartphone, tablet or computer, etc.

It is also possible that you approach us with questions and/or complaints by post, e-mail or telephone. In that case we will contact you to handle the question or complaint. Finally, it is possible that we collect data from you through competitions and other promotions in which you have participated, or when you have participated in a market or customer survey.

In addition, data can also be collected via social media channels (such as Facebook, Twitter and Pinterest), for example when you contact us to ask questions. In that case we only use your account name so that we can respond to your message.

When you use our website, we can process the following data from you (partly depending on the data you enter yourself, for example by placing an order, participating in competitions or by creating an account) :

      • Surname and First Name(s);
      • Gender;
      • (billing)Address;
      • Date of birth;
      • Phone number;
      • Email address;
      • Technical data of the equipment you use (for example from your smartphone/laptop/tablet or a kiosk from the store), such as IP address, MAC address and the software used;
      • Your surfing behavior on the website, including mouse and click behavior and the duration and time of your visit to our website;
      • Payment details;
      • Purchase history;
      • Login details of your account.

The above data is used for the following purposes:

      • to offer you the opportunity to order articles via our website and to use all functionalities and services on the website;
      • to process your order and to inform you about its progress;
      • to communicate with you by sending digital newsletters and/or post;
      • to offer you personalized advertisements and content on the website of Foodworld-XL and websites of third parties based on your interests and your (online) purchase history;
      • to send you personalized newsletters based on your interests and your (online) purchase history;
      • to process your data for possible participation in competitions and other promotions, so that we can contact you when you have won something;
      • to answer your questions or handle your complaints via social media, e-mail, by post or by telephone;
      • to improve (on an individual level) our website, range and our services online. We do this on the basis of: your preferences, market and customer surveys carried out and the use of our website by visitors;

Travel-Connectivity BV collects and processes this Personal Data, which is provided by the visitor/customer when entering into the agreement, consent or legitimate interest.

The provision of this Personal Data for the purpose of a purchase is mandatory and a necessary condition for concluding an agreement with Travel-Connectivity BV. If this information is not provided, Travel-Connectivity BV may not be able to meet the obligations we have under your agreement or we cannot properly enable you to meet your own obligations.

Retention periods

Travel-Connectivity does not store personal data longer than necessary for the purpose for which it was provided or as required by law.

Distribution to third parties

Travel-Connectivity BV will in certain cases, if necessary for the implementation of the purposes included in this Privacy Statement, pass on personal data to third parties.

For example, we use a third party for:

      • Hosting of the website including the developer
      • Providing payments and refunds;
      • The Financial Administration
      • Sending newsletters
      • Sending your order.

Furthermore, we will not provide the information you provide to other parties if you have not given permission for this, unless this is required or permitted by law. For example, it is possible that the police request data from us in the context of fraud investigations. In that case, we are legally obliged to provide this information.

Travel-Connectivity BV does not, in principle, pass on Personal Data to countries outside the European Economic Area or international organisations, unless this is necessary for the execution of the purchase agreement. Should this happen for other reasons, Travel-Connectivity BV will determine whether there is an adequacy decision within the meaning of the applicable regulations, and if there is no such decision, there will only be a transfer of Personal Data if appropriate or suitable are guarantees. In situations involving the transfer of Personal Data, you can request a copy of these documents via [email protected]

Newsletter

If you have given permission for this, we can send you our newsletter by e-mail. With every communication along this route, an option to unsubscribe is included if you are no longer interested in our newsletter. You can also report your cancellation to our customer service

Use of cookies

Travel-Connectivity uses cookies when offering its services. This is a small, simple file of data that is either stored on your computer's hard drive or resides in your browser's session. Cookies are used on almost all websites. The use of cookies is important for the services via the website for Travel-Connectivity.

Personal data security

Travel-Connectivity BV attaches great importance to the security of Personal Data. We are also required by law to ensure proper security of your Personal Data. For that reason, we have - among other things and where appropriate - taken the following appropriate technical and organizational measures to protect your Personal Data:

    • All persons who can take note of your data on behalf of Travel-Connectivity BV are bound by confidentiality.
    • Using a good username and password policy;
    • We pseudonymise and encrypt personal data if there is reason to do so
    • We make backups of the personal data in order to be able to restore it in the event of physical or technical incidents;
    • It is possible to guarantee the confidentiality, integrity, availability and resilience of the processing systems and services at all times.
    • We regularly test and evaluate our measures;
    • It is possible to restore the availability of and access to the Personal Data in a timely manner in the event of a physical or technical incident;
    • SSL: We use certified SSL connections (the Secure Socket Layer - Protocol) for the website during the ordering process and all contact forms.
Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advisable to consult this privacy statement regularly, so that you are aware of these changes.

Access and change your data

If you have provided us with personal data, you can change this at any time in your account. You can also contact our customer service if you wish to inspect the data that Travel-Connectivity BV. registered about you and for deletion or possible corrections if this data is incorrect or incomplete.

If you have any questions about the privacy policy of Travel-Connectivity BV, you can contact our customer service by email at [email protected]

 

This privacy statement was last modified on 15-01-2021